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BankID for account management

We have now added the option to access the University account portal through Swedish BankID for both new and current users.

Users can either activate a new account or manage current accounts, including changing passwords.

BankID login is one step of an ongoing account management project where the goal is to implement new methods simplifying account activation and management for students and staff.

Try it out for yourself at

Published: 11/10/2023


IT Helpdesk contact details

Telephone: 0500-44 88 00
Visit: Building E, 2nd floor (at the Student Affairs Office)

Regular Opening Hours

Physical helpdesk

  • Monday-Thursday 10:00-14:30
  • Friday 10:00-11:30

Closed for lunch break 11:30-12:30


  • Monday-Wednesday 08:00-16:00
  • Thursday 08:00-08:30 and 09:30-16:00
  • Friday 08:00-15:00

Closed for lunch break 11:30-12:30


Monitored on weekdays (excluding public holidays) 08:00-16:00

Opening hours summer 2024

Telephone is open according to the regular opening hours.

  • 10 June – 28 June: Reception is open 10:00-11:30
  • 1 juli – 9 augusti: Reception is closed

Self-service guides

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