Your quick guide to IT
Activate your user account
You must have an active user account in order to register on your courses, to access course materials, and to download free software. You can activate your account in any of the following ways:
- At https://konto.his.se/aktivera/eng/activateAccount.asp
- By using e-identification
- By completing the account application form
- By visiting the IT Helpdesk. Remember to take your photo-ID with you.
By activating your user account you consent to following the computer rules at the University.
Find your course websites
Your course websites can be accessed using the Canvas learning platform.
Connect to the wireless network
If you wish to use the WiFi network on campus, you can use your student account to connect to eduroam. If you need help connecting, follow the instructions in our HelpIT self-service guide.
Printing, copying and scanning
In order to use the University’s printer system, you must have an active student account containing a print quota. When printing, you must select the FollowYou printer. This enables you to collect your printed documents from any printer at the University.
Refill your print quota
You can refill your print quota online, using Pay Pal, credit card or debit card.
IT Helpdesk contact details
Telephone: 0500-44 88 00
Visit: Building E, 2nd floor (at the Student Affairs Office)
Closed until further notice
Weekdays (excluding public holidays) 08:00-11:30 and 12:30-16:00
Monitored on weekdays (excluding public holidays) 08:00-16:00
Maintenance of the IT system is scheduled to take place once a month. During these times, you may experience disruption to the University’s IT environment. The scheduled maintenance is usually conducted on a Friday morning, between 08:00 and 12:00.
Scheduled maintenance for 2020: