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Your quick guide to IT

Here you can find information about how to gain access to the IT systems at the University of Skövde, to help you to get started. This includes a quick guide to the wireless network, the Canvas learning platform, and how to print documents easily.

Activate your user account

You must have an active user account in order to register on your courses, to access course materials, and to download free software. You can activate your account in any of the following ways:

By activating your user account you consent to following the computer rules at the University.

Find your course websites

Your course websites can be accessed using the Canvas learning platform.

Connect to the wireless network

If you wish to use the WiFi network on campus, you can use your student account to connect to eduroam. If you need help connecting, follow the instructions in our HelpIT self-service guide.

Printing, copying and scanning

In order to use the University’s printer system, you must have an active student account containing a print quota. When printing, you must select the FollowYou printer. This enables you to collect your printed documents from any printer at the University.

Refill your print quota

You can refill your print quota online, using Pay Pal, credit card or debit card.

Instructions on how to buy print quota

Published: 12/10/2019

IT Helpdesk contact details

Telephone: 0500-44 88 00
Visit: Building E, 2nd floor (at the Student Affairs Office)

Physical helpdesk

Closed until further notice


Weekdays (excluding public holidays) 08:00-11:30 and 12:30-16:00


Monitored on weekdays (excluding public holidays) 08:00-16:00

Self-service guides

Find guides in HelpIT

Scheduled maintenance

Maintenance of the IT system is scheduled to take place once a month. During these times, you may experience disruption to the University’s IT environment. The scheduled maintenance is usually conducted on a Friday morning, between 08:00 and 12:00.

Scheduled maintenance for 2020:

Jan 17
Feb 14
Mar 13
Apr 17
May 15
Jun 12
Jul 17
Aug 14
Sep 11
Oct 16
Nov 13
Dec 11