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  4. BankID for account management

Svenska
 

BankID for account management

We have now added the option to access the University account portal through Swedish BankID for both new and current users.

Users can either activate a new account or manage current accounts, including changing passwords.

BankID login is one step of an ongoing account management project where the goal is to implement new methods simplifying account activation and management for students and staff.

Try it out for yourself at https://konto.his.se

Published: 11/10/2023

Contact

IT Helpdesk contact details

Email: helpdesk@his.se
Telephone: 0500-44 88 00
Visit: Building E, 2nd floor (at the Student Affairs Office)

Regular Opening Hours

Physical helpdesk

  • Monday-Thursday 10:00-14:30
  • Friday 10:00-11:30

Closed for lunch break 11:30-12:30

Telephone

  • Monday-Wednesday 08:00-16:00
  • Thursday 08:00-08:30 and 09:30-16:00
  • Friday 08:00-15:00

Closed for lunch break 11:30-12:30

Email

Monitored on weekdays (excluding public holidays) 08:00-16:00

Opening Hours from 1 June

Physical helpdesk

  • Monday-Friday 10:00-11:30

Telephone

  • Monday-Wednesday 08:00-16:00
  • Thursday 08:00-08:30 and 09:30-16:00
  • Friday 08:00-15:00

Closed for lunch break 11:30-12:30

Email

Monitored on weekdays (excluding public holidays) 08:00-16:00

Self-service guides

Find guides at his.se/helpit