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BankID for account management

We have now added the option to access the University account portal through Swedish BankID for both new and current users.

Users can either activate a new account or manage current accounts, including changing passwords.

BankID login is one step of an ongoing account management project where the goal is to implement new methods simplifying account activation and management for students and staff.

Try it out for yourself at https://konto.his.se

Published: 11/10/2023

Contact

IT Helpdesk contact details

Email: helpdesk@his.se
Telephone: 0500-44 88 00
Visit: Building E, 2nd floor (at the Student Affairs Office)

Regular Opening Hours

Reception

  • Monday–Friday 10:00–11:30

Deviating opening hours

  • Walpurgis Eve 30 April 10:00–11:30
  • Ascension Day 15 May: closed

Telephone

  • Monday–Wednesday 08:00–16:00
  • Thursday 08:00–08:30, 09:30–16:00
  • Friday 08:00–15:00

Deviating telephone hours

  • Walpurgis Eve 30 April 08:00–11:30 and 12:30–14:00
  • Ascension Day 15 May: closed

Opening hours summer 2026

  • The reception is closed 29 June–8 August. Telephone hours remain unchanged.

Email

Monitored on weekdays (excluding public holidays) 08:00-16:00

Self-service guides

Find guides at his.se/helpit